Privacy Policy
Last updated 3 October 2026
Who we are
This policy explains how Essoria (“Essoria”, “we”, “us”) handles personal information collected through essoria.in and related services. Contact: info@essoria.in.
Information we collect
- Information you give us: name, company, country, email, phone, account type, requirement details, business registration and IEC/GST information, and documents you upload.
- Account information: login email and an encrypted password.
- Technical information: device, browser and usage data needed to operate and secure the site.
How we use it
- To respond to enquiries and review requirements.
- To provide matching, verification, documentation, LC advisory and coordination services you request.
- To operate your account and communicate with you about your trades.
- To meet legal obligations and protect against fraud.
Sharing
Your contact details are not published on the marketplace. We share information with potential counterparties only after both sides agree to proceed, and with service providers (for example inspection agencies, forwarders, customs brokers or banks) only as needed to deliver a service you have asked for. We do not sell personal information.
Retention
We keep information for as long as your account is active or as needed to provide services, and afterwards for the period required by applicable law, including record-keeping requirements for trade transactions.
Your rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or erasure of your personal data, and may withdraw consent. Write to info@essoria.in.
Security
We use reasonable technical and organisational measures to protect information. No online service can be completely secure; please tell us promptly if you suspect unauthorised access to your account.
Changes
We may update this policy. The date at the top shows the latest version.